Shipping policy

At Royal Punjab, we aim to deliver your orders in a timely, safe, and reliable manner. Please read our Shipping Policy carefully to understand how orders are processed and delivered.

1. Shipping Methods Available

We offer shipping through trusted courier and logistics partners to ensure safe delivery of your orders. Shipping methods may include:

Standard Delivery
Express Delivery (if available)

The available shipping options will be displayed at checkout based on your delivery location.

2. Order Processing Time

All orders are processed within 48 hours after order confirmation and successful payment.

Please note:

Orders are not processed or shipped on Sundays or public holidays.
During high-volume periods, festivals, or sale events, processing times may be slightly extended.

3. Delivery Timeframes

Once dispatched, estimated delivery times are as follows:

Domestic Shipping (India):
6-7 BUSINESS DAYS
International Shipping (if applicable):
15–20 BUSINESS DAYS, depending on the destination and customs clearance.

Delivery times are estimates and may vary due to factors beyond our control, such as courier delays, weather conditions, or regional restrictions.

4. Shipping Costs

Shipping charges are calculated at checkout based on:

Delivery location
Order value
Selected shipping method

Shipping cost details will be clearly displayed before order confirmation.

Shipping Charges:
[SHIPPING COST]

Any additional duties, taxes, or customs charges for international orders (if applicable) are the responsibility of the customer.

5. Order Tracking Information

Once your order is shipped, you will receive a confirmation email or SMS containing:

Tracking number
Courier partner details
Tracking link

You can use this information to track your shipment until delivery.

6. Delivery Issues and Delays

While we work closely with our delivery partners, Royal Punjab is not responsible for delays caused by:

Incorrect or incomplete shipping addresses
Customer unavailability at the time of delivery
Courier or logistics delays
Natural disasters, strikes, or unforeseen circumstances

If your order has not arrived within the expected timeframe, please contact us at royalpunjab.customercare@gmail.com, and we will assist you promptly.

7. Undeliverable or Returned Shipments

If an order is returned to us due to incorrect address details, refusal to accept delivery, or repeated failed delivery attempts, re-shipping charges may apply.